Solutions

A complete, integrated Suite of banking software solutions on uniform platform integrated with multiple delivery channels.

CRM

TrustBankCBS CRM solution is a customer oriented solution which enables banks to avail CRM functionality to provide improved customer services. It effectively address the needs of marketing, sales and service thro' its integration with TrustBankCBS Core Banking Solution.

  • Customer Information Analytics
  • Full view of Loan, Deposit products offered by banks.
  • Ready Reckoners for Loans, Fixed Deposits
  • Marketing Campaigns
  • Recording New Inquiries
  • Sales Activities against New Inquiries
  • Complaint Registration Process
  • Customer Care Activities against the customer Complaints
  • Alerts related to various accounts viz. Overdue, FD Maturity etc.
  • Alerts related to customer events viz: Birthday, Anniversary etc. AND recording activities against these alerts by Sales Dept.